AI WhatsApp Business Agent

Every message,
answered instantly.

Fluidity's AI handles your WhatsApp customer conversations 24/7. Auto-replies, broadcast campaigns, team inbox, and full analytics in one place.

<5s

average first response time

3×

higher conversion vs email

24/7

always-on, zero staffing cost

Everything WhatsApp, automated

Six capabilities that turn WhatsApp into your highest-converting channel.

AI Auto-Replies

Handles FAQs, order status, pricing questions, and lead qualification instantly. Zero human intervention needed, 24/7.

Shared Team Inbox

One unified inbox for your whole team. Assign conversations, add internal notes, and see exactly who is handling what.

Broadcast Campaigns

Send targeted messages to segmented customer lists. Track delivery, open, and reply rates. Future sends optimise automatically.

Conversation Analytics

Track response times, resolution rates, and peak hours. Know exactly which topics drive sales and where conversations drop off.

CRM Integration

Every WhatsApp conversation syncs to your CRM. Full contact history, deal status, and order data: instantly accessible in one place.

Smart Handoff to Humans

AI knows when a conversation needs a human. It escalates automatically, summarises the full context, and assigns to the right agent.

Never miss another customer

What changes when your WhatsApp channel runs on AI instead of manual replies.

Before

Customer messages going unanswered for hours, or days, over weekends.

Support team buried in the same FAQ questions, every single day.

No visibility on which conversations convert vs. which ones churn.

Manual copy-paste between WhatsApp and your CRM, every time.

After

Every message answered in under 5 seconds. 24/7, no human required.

AI handles 80% of queries automatically; team focuses on complex cases only.

Full conversation analytics: response time, resolution rate, drop-off points.

WhatsApp conversations sync to your CRM automatically, in real time.

Get started

Never miss another
customer message.

Book a demo and see how Fluidity transforms your WhatsApp into a 24/7 sales and support channel.

Every message,answered instantly.